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Effective Date: July 31, 2026

Payment And Billing Policy

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Policy Overview

This Policy Explains Pricing, Payment Authorization, Billing Information, Taxes, Recurring Charges, Failed Payments, Receipts, Charge Disputes, And Corrections For Online Educational Services.

On This Page 01. Accepted Orders And Payment Processing02. Displayed Prices03. Payment Authorization04. Billing Information And Verification05. Taxes And External Fees06. Recurring Monthly Access07. Trials, Promotions, And Discounts08. Failed Or Reversed Payments09. Receipts And Records10. Duplicate Charges And Billing Errors11. Chargebacks And Payment Disputes12. Pricing Or Technical Errors13. Refunds14. Changes To This Policy
01

Accepted Orders And Payment Processing

An Order Is Accepted Only After The Required Payment Is Successfully Authorized And A Confirmation Is Issued. Payment May Be Processed By An Independent Payment Provider. We Do Not Intentionally Store Complete Payment Card Numbers On The Website.

A Payment Provider May Decline A Transaction Based On Its Own Security, Verification, Or Risk Rules. A Declined Payment Does Not Create A Confirmed Order.

02

Displayed Prices

Prices Are Displayed On The Relevant Service Page Or Order Form. Current Entry-Level Prices May Include:

  • Live Cleaning Webinars: $45 Per Session.
  • Home Organization Courses: $149 Per Course.
  • Cleaning Planning Guides: $29 Per Guide.
  • Digital Checklists And Templates: $18 Per Pack.
  • Storage And Organization Tips: $39 Per Lesson.
  • On-Demand Video Lessons: $24 Per Lesson.
  • Online Learning Platform: $19 Per Month Where Recurring Access Is Offered.

Prices May Change For Future Orders. A Confirmed Order Will Not Be Repriced Except To Correct An Obvious Error With The Customer’s Agreement Or As Required By Law.

03

Payment Authorization

By Submitting A Payment Method, The Customer Represents That The Information Is Accurate, That The Customer Is Authorized To Use The Method, And That The Customer Authorizes The Applicable One-Time Or Recurring Charge Clearly Disclosed Before Submission.

The Customer Is Responsible For Maintaining Current Billing Information And Sufficient Funds Or Credit.

04

Billing Information And Verification

We May Request A Name, Billing Address, Email Address, Telephone Number, Transaction Identifier, Or Other Reasonable Information To Confirm A Payment, Prevent Fraud, Or Resolve A Billing Issue.

An Order May Be Delayed, Declined, Or Cancelled If Information Cannot Be Verified, Appears Inconsistent, Or Indicates Unauthorized Activity.

05

Taxes And External Fees

Applicable Sales, Use, Value-Added, Or Similar Taxes May Be Added When Required. Tax Treatment May Depend On The Customer’s Location, The Type Of Digital Service, And Applicable Rules.

A Bank, Card Issuer, Payment Provider, Or Currency Service May Impose Separate Conversion, International Transaction, Overdraft, Or Processing Fees. Those Fees Are Not Set Or Controlled By Us.

06

Recurring Monthly Access

Where Monthly Platform Access Is Offered, The Checkout Or Enrollment Screen Will State The Recurring Price, Billing Interval, Renewal Terms, And Cancellation Method Before The Customer Authorizes Enrollment.

By Enrolling, The Customer Authorizes Automatic Charges At The Stated Interval Until Cancellation. A Renewal Charge May Be Submitted On Or Near The Same Calendar Date As The Original Enrollment, Subject To Payment-Provider Processing.

Cancellation Must Be Completed Before The Next Billing Date To Avoid The Next Charge. Cancellation Normally Leaves Access Active Through The End Of The Paid Period.

07

Trials, Promotions, And Discounts

If A Free Trial, Introductory Price, Coupon, Or Promotion Is Offered, The Specific Duration, Eligibility Rules, Expiration, Post-Promotion Price, And Any Automatic Renewal Terms Will Be Disclosed With The Offer.

Promotions May Not Be Combined Unless Expressly Stated. We May Reject A Promotion That Is Expired, Altered, Duplicated, Transferred Contrary To Its Terms, Or Obtained Through Abuse.

08

Failed Or Reversed Payments

If A Payment Fails Or Is Reversed, We May Retry The Charge Where Authorized, Ask The Customer To Update The Payment Method, Limit Access, Suspend Delivery, Or Cancel The Related Order.

Access May Be Restored After The Outstanding Amount Is Paid. Repeated Failed Payments May Result In Cancellation Of Recurring Access.

09

Receipts And Records

An Electronic Confirmation Or Receipt May Be Sent After Payment. Customers Should Review The Amount, Service, Billing Interval, And Contact Information And Report An Error Promptly.

We May Retain Transaction Records For Accounting, Tax, Fraud Prevention, Customer Support, And Legal Compliance.

10

Duplicate Charges And Billing Errors

A Verified Duplicate Charge Or Clear Processing Error Will Be Corrected. A Customer Request Should Include The Purchase Email, Transaction Date, Amount, Program, And A Description Of The Issue.

We May Request A Redacted Statement Or Transaction Reference. Complete Card Numbers Should Not Be Sent.

11

Chargebacks And Payment Disputes

Customers Are Encouraged To Contact Us Before Opening A Chargeback So That Access, Duplicate Billing, Cancellation, Or Refund Questions Can Be Investigated.

Filing A Chargeback Does Not Automatically Cancel A Recurring Subscription. Customers Should Also Complete The Stated Cancellation Process. Access May Be Suspended While A Payment Dispute Is Reviewed.

12

Pricing Or Technical Errors

If A Material Pricing, Description, Or Checkout Error Occurs, We May Cancel The Transaction And Return The Amount Paid, Or Offer The Customer The Option To Proceed Under Corrected Terms. We Will Not Intentionally Enforce An Obvious Error Against A Customer.

13

Refunds

Refund Eligibility Is Governed By The Cancellation And Refund Policy. Approved Refunds Are Normally Returned To The Original Payment Method. Processing Time After Initiation Depends On The Payment Provider And Financial Institution.

14

Changes To This Policy

This Policy May Be Updated For Future Transactions To Reflect Payment Methods, Products, Providers, Or Legal Requirements. The Effective Date At The Top Identifies The Current Version.

Contact Information

Emaillearning@eltovemora.com
Address358 S Colorado Blvd, Denver, CO 80246, USA
Phone+1 424 328 7883

Please Include Your Full Name, The Relevant Program Or Transaction, And A Clear Description Of Your Request. Do Not Send Passwords Or Complete Payment Card Numbers.

ELTOVEMORA

Online education focused on home organization, cleaning routines, storage planning, and practical household systems. Flexible learning materials support clear and repeatable everyday habits.

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